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Terms and Conditions

Disclaimer Of Liability: Services are provided on an as-is, as available basis.  There is no warranty express or implied.  Zonomi shall not be responsible for any damages arising from the customer's use of Zonomi' services or by the customer's inability to use Zonomi's services. Zonomi shall not be liable to the customer for any special, incidental or consequential damages, and whether or not Zonomi has been advised of the possibility of such damage.

Limitation Of Liability: In no event shall Zonomi's cumulative liability exceed an amount greater than one month's service fee.

Assignability: The customer shall not transfer or assign this Agreement.

Multiple accounts: An individual or organization shall not create multiple accounts for the purpose of avoiding fees.

Prohibited Uses: You may not use our service to enable any activities relating to unsolicited bulk commercial messages, copyright infringement, abuse of 3rd party networks, malware (like trojans or viruses), or other illegal activities.

In the event the customer engages in Prohibited Uses, we may restrict, suspend, or terminate the customer's account; impose fees; and/or pursue civil remedies without providing advance notice.

Termination of Service: We reserve the right to terminate service for any customer at any time, at our sole discretion.

Modifications and Changes: Zonomi reserves the right to modify these Terms at its sole discretion without notice.

Privacy Policy: Zonomi respects our customers' right to privacy.  We work to keep private customer information private and will not unnecessarily disclose it to third parties.

Refunds: Refunds are given only at Zonomi's discretion.

SLA: An outage is defined as Zonomi name servers not responding to DNS queries for more than 10 minutes in a 24 hour period.  An outage excludes scheduled maintenance.  In the event of an outage customers may request an SLA credit.  The request must be made within 7 days of the outage.  The credit will be based on the DNS hosting fee for the affected zones for that month.  We will allocate a 25% service credit.  In the event of multiple outages, the maximum service credit is 100%.  There is no cash credit given.